Last updated: 08/08/2026

1. Controller Information

HomeHeatPumps.ie
Email: [email protected]
Website: homeheatpumps.ie

2. What We Collect

When you submit a quote request or contact us, we collect your name, phone number, email, Eircode, and details about your property and heating needs. We also collect standard technical data automatically, such as IP address and browsing behaviour, via cookies and analytics.

3. How We Use Your Data

We use your data to match your enquiry with SEAI-registered installers or servicing technicians in your area, so they can contact you with a quote. We also use it to respond to direct enquiries and to improve our website.

4. Who We Share Your Data With

We share your enquiry details with SEAI-registered installers or F-Gas certified technicians covering your area so they can contact you directly. We do not sell your data for marketing purposes. We may also share data with service providers who help us run the website, such as hosting and analytics providers.

5. Cookies

We use cookies to run the website and to understand how visitors use it. See our Cookie Policy for details. You can control cookies through your browser settings.

6. Data Retention

We retain enquiry data for as long as needed to allow follow-up and quote comparison, after which it is deleted or anonymised, unless a longer period is required by law.

7. Your Rights

Under GDPR, you can request access to, correction of, or deletion of your data, object to processing, and withdraw consent at any time. Contact us at [email protected] to exercise these rights, or lodge a complaint with the Data Protection Commission at dataprotection.ie.

8. Security

We take reasonable measures to protect your data, though no method of transmission over the internet is completely secure.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

Questions about this policy can be sent to [email protected].